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Communication about COVID-19

Dear Guest,

we are very excited and looking forward to welcoming you to Vale d´Oliveiras Quinta Resort & Spa from the 17th June onwards. All our services will be ready to serve you with the same standards and friendly smiles as usual.

Our team continues at your disposal for any questions by telephone on +351 282 380 560 from 9am – 6pm daily or via e-mail at info@valedoliveiras.pt / reservations@valedoliveiras.pt

 

Update on our cancellation procedures in light of the new Coronavirus

 

Direct Bookings

If you are due to arrive in our resort until the 16th of June (included) please contact us to postpone your booking: reservations@valedoliveiras.pt

In case of a non-refundable rate or if the cancellation would occur in penalty, your booking value can then be transferred to a new reservation which you can make for any stay up to December 2021 (voucher).

If your new booking is of a higher value then you will be required to pay the difference.

You booked through an agency or other websites?

If you have booked through any other operator please contact them directly to discuss your booking.

 

Updated 20th of May 2020

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