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Terms & Conditions

General Terms & Conditions

Check-in time
The check-in is from 4:00pm onwards. Early check-in can be guaranteed upon payment of the previous night.

Check-out time
The check-out must be done until noon.

Early check-out
We reserve the right to charge an early departure fee if the guest decides to check-out before the scheduled date.

Late check-out
Please contact reception to request late check-out. Additional charges may apply.

Guarantee Policy
We require a valid credit card to guarantee the reservation.

Payment Policy

In order to guarantee your reservation, we require an advanced payment of 25% of the total amount of your booking. The remainder can be settled during your stay, until check-out.

In case of booking a non-refundable rate, 100% payment of the reservation will be requested.

Cancellation and No-Show Policy

Flexible Rate & Packages

Unless otherwise stated the following terms apply:

01.11.17 - 31.03.18 | 01.04.18 - 28.06.18 | 1.09.18 - 31.10.18
• Less than 48 hours before arrival and in the case of "No Show", 100% of the total stay will be charged.
• In case of early departure, 100% of canceled nights will be charged.

29.06.18 -31.08.18
• Less than 14 days / 2 weeks before arrival and in the case of "No Show", 100% of the total stay will be charged.
• In case of early departure, 100% of canceled nights will be charged.

Non Refundable Rate

For reservations with a non-refundable rate, in case of modification or cancellation will be charged 100% of the total stay.

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